Frequently Asked Questions
Everything you need to know about our performance apparel and gear.
How should I care for my MTN OPS performance apparel?
To maintain the longevity of our technical fabrics, we recommend machine washing in cold water with similar colors and tumble drying on low. Avoid using bleach or fabric softeners, as these can break down moisture-wicking properties.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or return for a full refund.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while expedited options are available at checkout for those who need their gear sooner.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Our apparel generally follows an athletic fit; if you prefer a looser feel, we recommend sizing up.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.